Balenciaga Bag - ChoosenOne

Delivery

The shipping cost and estimated delivery time will be displayed at the checkout.

Order Processing:
Orders are processed within 1-2 business days. During peak seasons, processing times may be slightly longer.

Shipping Destinations:
We currently ship to Worldwide. For international orders, please note that customs duties and taxes may apply and are the responsibility of the customer.

Tracking Information:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order through our website or the carrier's website.

Refund Policy

Eligibility:
We accept returns within 7 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and with all tags attached.
Return Process:
Contact our customer support team at [email protected] to initiate the return process. Package the item securely, including a copy of the original packing slip or order confirmation. Ship the package to the address provided by our customer support team.
Return Shipping:
The customer is responsible for the return shipping costs unless the return is due to a mistake on our part or a defective item.

Refund Policy

Eligibility:
Refunds are issued for returned items that meet our return policy criteria.
Partial Refunds:
In some cases, a partial refund may be issued for items that are not in their original condition, damaged, or missing parts.
Refund Timeline:
Refunds will be processed within 30 - 60 Days of receiving the returned item. The time it takes for the refund to reflect in your account may vary depending on your payment method.